KAKM Signal Update 4

Thu, October 16, 2008
Posted in Technical Updates

We have good news, some temporarily bad news and some good news.

The good news is that our engineers found the source of the signal problem at our Goose Bay transmission facility north of Anchorage, south of Wasilla. It was fixed around 5:30pm this evening (Thu, Oct 16).

The bad news is that in fixing the picture for our over-the-air and MTA customers, engineers ended up disconnecting the audio from our analog TV broadcast. So the picture is solid but the audio is missing.

The second bit of good news is that the engineers know exactly what is causing the loss of audio and we expect the audio to be restored to our over-the-air analog TV broadcast by about 7:00pm this evening.

After that, based on engineering’s assessment, the picture and the audio should be solid throughout the night and, well… for the foreseeable future.

Naturally, given the rocky experience of the last week, we won’t be satisfied until we have several days of perfect picture and sound for all our customers. So we’re going to remain especially vigilant in the days to come.

Please bear with us through one last fix and thank you one more time for your patience.